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Fire & Water - Cleanup & Restoration

Our Professional Guide To Restoring Your Damaged Property In Conway After A Fire

10/23/2018 (Permalink)

Both the structure and your contents experience significant destruction after a fire damage incident.

The Professional Way To Restore Your Fire Damaged Property In Conway

Both the structure and your contents experience significant destruction after a fire damage incident. It is essential to know how your insurance policy has distinguished the two. We understand such issues and draw a line between your items and the structure when estimating the loss that results after a fire. Some items may qualify as part of the structure when they are attached to the house. Such items include doors, windows, ceilings, and attached floor coverings in your Conway home.

Our SERVPRO technicians work towards returning your Conway building to the state it was before the fire damage incident. It means we have to clean and repair all the effects of the incident. During the restoration process, we remove the soot residues from the exterior and interior surfaces of the structure. Some residues usually give off malodors, so, we have to perform deodorization to neutralize the unpleasant smells.

During the restoration process, our SERVPRO technicians come across items that are restorable and some that need replacement. We also work with our customers and the insurance provider to identify conditions that existed before the fire. We can fix preexisting conditions and make your structure even better. After pretesting, we may categorize some items as washable and some as non-washable.

Washable materials are those materials that can be cleaned using wet cleaning methods. For instance, we can use a water-based cleaning agent without causing any additional damage. On the other hand, we cannot use a wet cleaning method to clean non-washable materials since additional damage results. It means we have to clean such items using a dry cleaning method. The type of residues on a surface plays a significant role when choosing an appropriate cleaning technique. For example, we use a dry solvent cleaning product when dealing with oil-based residues.

SERVPRO of Conway / Holden Heights can inspect your property after the disaster and select the most appropriate cleaning and restoration procedures to use. We are an industry leader in fire and water damage restoration and mold remediation. Call us at (407) 985-3200 to learn more about our industry-proven solutions.

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